Cancellation and Refund Policy

This policy explains how Zheboo subscription cancellation and refund requests work.

These conditions apply to the monthly Zheboo subscription and should be read together with the Terms of Use.

Last updated: October 7, 2026

1. Subscription Cancellation

The Zheboo subscription is monthly, with a monthly price of , and may be canceled at any time through the available subscription management options.

Cancellation stops automatic renewal and prevents new charges after the end of the current billing period.

To avoid a new charge, cancellation must be completed before the next renewal.

2. Access After Cancellation

After cancellation, access to Zheboo remains available until the end of the already paid subscription period, unless a refund ends access earlier.

At the end of this period, the subscription will be terminated, and access to the features linked to the paid plan may be disabled.

3. Refunds

Zheboo offers a 30-day money-back guarantee from the date of the charge. The request must be submitted within this period and, when approved or required, access related to the refunded charge may end.

Refunds are processed through Paddle, which may verify the transaction and apply its refund procedures. Requests involving fraud, refund abuse, or misuse may be refused where permitted by applicable law.

This guarantee does not limit mandatory cancellation, withdrawal, or refund rights under applicable law. If the law in the buyer's country provides more favorable rights, those rights prevail.

4. Payments and Refund Processing

Zheboo subscription payments are processed by Paddle, which acts as the Merchant of Record for the transaction. The checkout amount may reflect currency, taxes, or adjustments applicable to the location of the purchase.

When a refund is due or approved, it will be processed by Paddle, preferably to the same payment method used for the purchase, according to the procedures applicable to the transaction.

5. Receipt Timeframe

After a refund is approved and processed, the time for the amount to appear to the buyer may vary depending on the bank, card issuer, or payment method.

6. Charges After Cancellation

If you identify an incorrect charge or a charge made after a cancellation completed before renewal, contact support so the transaction can be verified.

Account or transaction information may be requested only to locate the subscription and review the request.

Support

For questions or requests about cancellation, billing, or refunds, please use the official contact channels listed in the Policy Center.